Privacy Policy

1. Introduction

Welcome to Made By Wag. We take your privacy seriously and are committed to safeguarding your personal data. This policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website (www.madebywag.com), you agree to the terms set out in this policy. If you do not agree, please refrain from using our site.

2. Who We Are

Made By Wag ("we," "us," "our") is a freelance digital design business registered in the UK.

For any privacy-related queries, you can contact us at:

📧 Email: wag@madebywag.com
📍 Address: Marlers, Pye Corner, Gilston, Harlow, Essex CM20 2RD

3. What Data We Collect

We may collect and process the following personal data:

  • Contact Information – Name, email address, phone number (if provided).

  • Business Details – Company name, job title, website URL (if applicable).

  • Technical Data – IP address, browser type, operating system, and pages visited.

  • Marketing Preferences – Opt-in status for newsletters and promotional emails.

We do not collect sensitive data (e.g., health information, religious beliefs, or biometric data).

4. How We Collect Your Data

We gather personal data when:

  • You contact us via email or our website.

  • You sign up for our newsletter or free resources.

  • You purchase services from us.

  • You browse our website (via cookies and analytics tools).

5. How We Use Your Data

We only use your data where legally permitted. Common uses include:

  • To provide services – Responding to enquiries, processing projects, and delivering work.

  • To improve our website – Analysing visitor interactions to enhance user experience.

  • To send marketing emails (if you opt-in) – Sharing industry insights, offers, and updates.

  • To comply with legal obligations – Keeping records for tax and business compliance.

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

6. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse. Data is stored securely on trusted cloud platforms and encrypted where necessary.

We only retain data for as long as needed to fulfil the purposes outlined in this policy or as required by UK law.

7. Sharing Your Data

We do not sell or trade your personal data. However, we may share it with:

  • Service providers – Trusted third parties (e.g., email marketing platforms, payment processors) where necessary to deliver our services.

  • Legal authorities – If required to comply with legal obligations.

Any third parties we work with are GDPR-compliant and contractually obligated to protect your data.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

✔ Right to Access – Request a copy of your data.
✔ Right to Rectification – Correct inaccurate or incomplete data.
✔ Right to Erasure – Request deletion of your data (subject to legal retention requirements).
✔ Right to Restrict Processing – Limit how we use your data.
✔ Right to Object – Object to direct marketing or certain types of processing.
✔ Right to Data Portability – Request data transfer to another provider.

To exercise these rights, contact us at [Insert Email]. We may require identity verification before processing your request.

9. Cookies and Tracking Technologies

We use cookies and analytics tools (such as Google Analytics) to enhance user experience. These may collect:

  • Browsing behaviour (pages visited, time spent, interactions).

  • Device and browser information.

You can manage cookie preferences via your browser settings. For details, see our Cookie Policy [link if applicable].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their policies before sharing any personal data.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We recommend reviewing it periodically.

12. Contact Us

For any privacy-related concerns or to exercise your rights, contact us at:

📧 Email: wag@madebywag.com
📍 Address: Marlers, Pye Corner, Gilston, Harlow, Essex CM20 2RD